@piggo
Maybe, if they could use the basic functions by 1 click instead of typing unintuitive commands, they could cut their waiting times by half...

But I am always entertained by their 10 finger typing training. I saw once a post officer type FAAAASSt. But after every single word, bashing backspace seven times. I am not even joking. All of the time saved by using that method gone and returned twice just on fixes...